These terms apply to all educational services provided by Delden Strategy Systems, including workshops, lectures, and coaching sessions.
General Terms
~ Educational Purpose
All services are provided for educational purposes only and are intended to support clinical judgment, decision-making, and exam preparation. Participation does not guarantee outcomes or exam/clinical success.
~ Registration & Payment
Registration is confirmed upon receipt of payment. All participants must complete registration prior to attending any session.
Workshops & Lectures
~ Participation
Workshops are live instructional sessions designed to support clinical reasoning, prioritization, and decision-making.
Participants are encouraged to arrive on time. Entry may be limited once a session has begun to minimize disruption.
~ Refund Policy - Workshops
Refunds are available up to 24 hours prior to the scheduled session.
Due to limited seating and session preparation, refunds are not available within 24 hours of the event or after the session has occurred.
~ Transfers
If you are unable to attend, you may request to transfer your registration to a future session if available
Coaching Sessions
~ Scheduling
Coaching sessions are individualized and scheduled in advance.
~ Cancellations & Refunds - Coaching
Cancellations must be made at least 24 hours in advance. Missed sessions or late cancellations may not be refunded. Rescheduling may be offered at the provider's discretion.
Due to the individualized nature of coaching and preparation involved, all coaching sessions and packages are non-refundable once the first session has taken place. The initial session is used to further assess fit, goals, and coaching approach. Once begun, if we feel this approach is not the right fit right now, we can pause any remaining sessions for future use (up to 12 months from the purchase date), and resume them once content review is further along. To be clear, the focus of exam strategy work is decision-making under pressure rather than content review or test preparation.
Disclaimer
~ No Guarantee of Outcomes
While sessions are designed to support learning and performance, individual results may vary. No guarantees are made regarding exam outcomes or professional / clinical performance.